Calling Lufthansa
I needed to call Lufthansa, and they don’t make it very easy to get their phone number. A couple screens in on Lufthansa’s USA site, you’ll get the (800) 645-3880 phone number.
Here’s the interesting bit: I called that number and got through to your typical “press 1 if you would like to hold for 5 minutes”, “press 2 if you would like to hold for 7 minutes” sort of menu. While I was holding for reservations, I remembered calling a different number ending in LUFT previously, not getting any kind of menu and not waiting at all for an agent.
The number is 800-399-LUFT and it took me straight to reservations and a person answered right away. I had somehow tracked this number down via the main Lufthansa site, even though Lufthansa USA would prefer that you wait several minutes before they talk to you.
My father practically made a living of traveling internationally. One thing he taught me was almost every airline has a number for their “executive/platinum/VIP/Preferred” travelers. They’re not published but only given to you once you reach that status level on a particular airline. These numbers always have customer service reps answer the phone almost immediately after you dial “0″ (and “0″ actually *works*!) Interestingly enough, once get the CSR they never ask for any info to verify you’re one of their “executive/platinum/VIP/Preferred” members.
Needless to say, I have some of these numbers and use them at will
Let me know if you want some–can’t say I have Lufthansa’s, though.
March 8, 2006
Dear: Sir/Madam
I cannot obtain Lufthansa at 640 Hempstead Turnpike
want ot apply for position in your purchasing department.
Donald J. DePol
118 Fernwood Terrace
Stewart Manor, N Y 11530
516-775-3097
Objective: A professional position utilizing my experience in Quality Control and Assurance
Experience:
Epner Technology, Inc. 1995 to 2004
Hi-Tech Plating Job Shop
Quality Control Manager
Prepared and instituted a quality control system and procedure manual for ISO certification.
Trained inspection personnel in all aspects of quality control
Prepared and acknowledged customer and vendor corrective actions Investigated the cause for the discrepancy and implemented the method to prevent recurrence
Reviewed customer purchase orders, drawings and engineering change notices to ensure the job order operation sheets were correct
Physically conducted mechanical inspection’s using calibrated micrometers, dial indicators, height gauges, gauge blocks, x-ray fluorescence and Beta-ray backscatter measuring instruments
Audited internal processes as well as conducted quality surveys
Loral Electronics Systems 1993-1995
Designer/Manufacturer of Electrical Mechanical Equipment
Senior Quality Engineer
Responsible for all non-conforming material activities including overall corrective action. Interacted with vendors, engineering, purchasing and quality assurance.
Supervised quality control inspectors
Responsible for vendor corrective actions and prevention activities
Conducted inspections using customers supplied prints
Conducted material review board meetings to determine disposition of received & shipped materials
Conducted internal inspections, audits for processes used daily.
EDO Corporation 1982-1993
Designer/Manufacturer of Electrical Mechanical Equipment
Senior Quality Engineer
Responsible for the corrective action and problem prevention programs per military specifications. Managed vendor inspections, corrective actions and prevention activities. Developed quality management programs. Conducted quality audits, reviewed findings, and proposed plans for EDO management and Government Inspection Agencies.
Chaired the vendor/supplier material control board
Reviewed engineering change orders
Conducted internal and external company audits and s