The Tech of SitePen Support
August 20th, 2008
I’ve just posted an article with some details on how SitePen’s Support system is built. We use Python on the server and Dojo-driven JavaScript on the browser to create a responsive system. The model we use is similar to what I described in my PyCon 2008 talk where the client is driving the interaction rather than the server.
SitePen’s Support service is built using a variety of interesting techniques and technologies. Read on to see how we built a system that treats the web browser as a real client tier and bridges the worlds of JavaScript, Python and PHP seamlessly to provide a great experience for our customers.
