HelpSpot help desk software first look

May 4, 2005 15:13 · 56 words · 1 minute read

Ian is starting on the path toward beta of HelpSpot and has given a first look at HelpSpot’s request view. Many help desk systems are way too complicated for many people who just need to effectively track customer requests. This looks like a good balance and a good way to make sure things don’t get dropped.